Boot Fit & Performance Support

Customer satisfaction is our highest priority. Our experienced team is highly successful in troubleshooting and resolving fit and performance issues. Before exchanging or returning boots, please contact our team for help and troubleshooting.

  • Tape Measure

  • Length Measurement

  • Width Measurement

  • Front View

  • Side View

Renegade Troubleshooting Checklist

Here's How We'll Help You Troubleshoot

When you submit this form or contact us, here's how our expert team will assist you in resolving any issues with your Renegade Hoof Boots:

Verify your order: We'll confirm your order details, including the boot size and style you purchased.

Understand the issue: We'll carefully review your description of the problem to get a clear understanding of what's happening.

Analyze your photos and videos: If you provide photos or videos, we'll examine them to assess the fit and condition of the boots on your horse's hooves.

Review your measurements: We'll help you ensure your horse's hooves were measured accurately using our sizing guide.

Confirm sizing: We'll double-check your measurements against our size chart to confirm you've selected the correct size.

Guide you through adjustments: We'll provide detailed instructions and support on how to adjust the captivators, cables, and straps on your boots for a perfect fit.